Subscription terms

1. An enquiry is not a subscription

Submitting the website form requests a discussion about services. It does not authorize payment, start a subscription or commit you to a contract. We confirm the proposal, delivery schedule and billing arrangements with you before work or paid service begins

2. First month free

The first month of an agreed subscription is free. Your proposal states the trial start and end dates, what is included during the trial, the first paid billing date and the amount. You can cancel before paid service begins. There is no automatic enrollment through this website. Advertising spend and any separately approved third-party purchases are not included in the free service month

3. Scope, approvals and delivery

Build covers an agreed website and hosting. Get found adds agreed search optimization and Google Business Profile work. Grow adds agreed content and campaign management. Your written proposal specifies deliverables, page counts, revisions, content and reporting schedules, support arrangements, responsibilities and timing. Additional work and third-party expenses require your approval before charges are incurred

Delivery depends on the agreed scope, your approvals and the information or access you provide. We do not guarantee a particular search ranking, AI-search appearance, traffic level, lead volume or campaign return

4. Content, accounts and handover

You must have permission to use the materials and business information you supply and review their accuracy before publication. Your proposal identifies ownership and licensing of the website, source files, designs, content, domains and third-party assets, as well as account access and any export or handover arrangements. These details must be agreed before you subscribe; do not assume every third-party license or service can be transferred

5. Prices and sales tax

All displayed prices are in US dollars (USD) and include applicable sales tax. You pay for one selected plan; higher plans include the listed lower-plan services. Advertising spend is separate and must be approved by you. We do not add an advertising budget without your approval

6. Monthly and annual billing

After the free month, the agreed service is billed on the selected monthly or annual cycle. Annual pricing is lower than twelve paid monthly payments; monthly equivalents and annual totals are shown on the pricing page. Before any payment, your proposal confirms the billing date, payment method, renewal arrangements, and how unused prepaid service is treated if you cancel. No payment details are collected on this website

Any renewal or price change is communicated with the notice and consent required by applicable law and your agreed terms. The website’s enquiry form does not constitute consent to recurring charges

7. Cancel any time — no lock-in contracts

Email team@fitzroydigital.com with your business name and subscription details to cancel. Cancellation stops future renewals. We confirm your cancellation and the service end date by email. There is no cancellation fee or minimum lock-in term

Cancellation, the timing of service closure, and any refund for unused prepaid service are distinct. Your proposal confirms the treatment of unused prepaid service before you subscribe. Ask us to clarify it before agreeing to annual billing. Nothing in these terms limits a refund or other right required by applicable law

8. Questions and concerns

Email team@fitzroydigital.com with your enquiry or subscription reference so we can investigate billing, service or cancellation concerns. Personal information is handled as described in our Privacy Policy